Account Manager / Customer Service

Oversees a group of customer accounts on an assigned route to collect money to increase
revenue, maintain daily collection rates, and ensure customers are staying on the payment
schedule. Reports directly to the Store Manager.
Traits you already have:
Good communication skills 4 Motivation 4 Goals
Willingness to be a part of an awesome team
Good listening skills ‚ Not smile and nod listening skills, but real listening skills!
Things you will learn and be responsible for:
Participate in online and classroom trainings tailored to your position
Develop new professional relationships with customers and help them manage
their accounts successfully
Maintain control during the collection process when customer‚ s payments become late
You may have to deliver and retrieve products to/from customers homes
Meet daily, weekly, and monthly collection goals
Manage the paperwork and computer documentation associated with customer
Work cooperatively as a team with all other staff members
Be persistent- like a dog digging for a bone through concrete!

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